Privacy Policy

Introduction

The Content Booth Co ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Name and contact information (email address and phone number)
• Event details (event type, date, location, and description)
• Messages and inquiries you send us through our contact form
• Booking and service preference information
• SMS opt-in consent and communication preferences

Information Collected Automatically

We may collect certain information automatically when you visit our website, including:

• Device information (browser type, operating system, device type)
• IP address and general location information
• Pages visited and time spent on our website
• Referring website or source that led you to our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and manage your bookings and service requests
• To send booking confirmations, updates, and service-related communications
• To provide customer support via email, phone, or other contact methods
• To send SMS messages (if you have opted in) related to your inquiry, booking updates, and customer support
• To improve our website functionality and user experience
• To comply with legal and regulatory obligations
• To prevent fraud and ensure the security of our services
• To analyze website traffic and usage patterns

3. SMS Communications

SMS Opt-In Terms

I agree to receive SMS messages from The Content Booth Co. related to my inquiry, booking updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to make a purchase. View our Privacy Policy and Terms & Conditions.

Message Frequency

By opting in to SMS communications, you acknowledge that message frequency varies depending on your inquiries and service needs. You may receive multiple messages regarding your event booking, updates, and customer support.

Message and Data Rates

Message and data rates may apply to SMS communications. Please check with your mobile service provider for details on your plan's text messaging charges.

STOP/HELP Instructions

To opt out of SMS communications at any time, reply STOP to any SMS message from The Content Booth Co. We will honor your request and stop sending SMS messages to your phone number.

For additional help or information about our SMS messaging program, reply HELP to any SMS message. You can also contact us directly at info@thecontentboothco.com.

Consent Not Required to Purchase

Your consent to receive SMS messages is not required to make a purchase or use our services. If you choose not to opt in to SMS communications, we will still be able to serve your inquiry and process your booking through email and phone communications.

4. How We Share Your Information

We Do Not Sell Your Data

The Content Booth Co. does not sell, trade, or rent your personal information to third parties for marketing purposes.

Service Providers

We may share your information with trusted service providers and vendors who assist us in operating our website and conducting our business, including:

• SMS messaging service providers for sending text communications
• Email service providers for marketing and transactional communications
• Payment processors for handling booking transactions
• Web hosting and analytics providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of The Content Booth Co., our customers, or the public.

5. Data Security

The Content Booth Co. is committed to protecting your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• Secure transmission of data using industry-standard encryption (HTTPS)
• Restricted access to personal information by authorized employees only
• Regular security assessments and updates
• Secure storage of customer information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our services at your own risk.

6. Your Privacy Rights

Right to Request Information

You have the right to request information about what personal data we hold about you and how we use it.

Right to Update Your Information

You have the right to request updates or corrections to your personal information. To update your information, please contact us using the information provided in the Contact Us section below.

Right to Deletion

You have the right to request deletion of your personal information, subject to certain legal and operational exceptions. To request deletion of your data, please contact us at info@thecontentboothco.com. We will process your request in accordance with applicable law.

Right to Opt Out

You have the right to opt out of SMS communications by replying STOP to any message. You can also opt out of email marketing communications by unsubscribing from our mailing list through the link in any email we send you.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally, we retain:

• Booking and inquiry information: Until the event is completed and service is provided, plus additional time as required for record-keeping
• Communication records: For the duration of your relationship with us plus a reasonable period thereafter
• Contact information for opted-in customers: Until you opt out or request deletion

You may request deletion of your data at any time by contacting us at the information provided below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by The Content Booth Co. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The date of the most recent update will be listed at the top of this page.

Your continued use of our website and services following the posting of a revised Privacy Policy means you accept and agree to the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within 5 business days. For SMS-related requests (STOP, HELP, or opt-out requests), we will process your request immediately.

12. Related Documents

This Privacy Policy works in conjunction with our Terms & Conditions. Please review our Terms & Conditions for additional information about your rights and obligations when using our services.